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Careers Opportunities at Cognizant for Process Executive

Cognizant

hyderabad

up to ₹3.6 LPA*

Full Time

On-site

2020,2021,2022,2023 Batch

About This Role

Cognizant Recruitment drive 2023: Cognizant is hiring Business Operations Analyst through off campus Placement for Hyderabad. A student from various disciplines can apply for the Cognizant off campus drive 2023. Interested and eligible candidates can read more details below. Details are given below:

Requirements

MS Excel
Strong analytical, problem solving and conceptual skills.
Strong written and verbal communication skills.
Translation test will be conducted as part of the interview.

Responsibilities

Administering and helping to manage Client’s Product support for the customers who call/chat or email in the support center.
Customer support to international customers over the phone for voice process (INBOUND and Outbound calling).
Client products to the customer (Analytics, YouTube etc).
Efficient and timely service delivery across teams for multiple clients They work closely with the functional leads to define overall strategies and processes to increase the efficiency and productivity within the process They work with BD team to increase the span of services and add new clients.
Create and manage Risk and mitigation plan based on discussion with project stake holders.
They serve all clients through Account managers or in a few cases without any intervention of an account manager through various applications.
Report to the manager on performance status and any escalations.

About Cognizant

Cognizant is an American multinational information technology services and consulting company. It is headquartered in Teaneck, New Jersey, U.S. Cognizant is part of the NASDAQ-100 and trades under CTSH.

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Posted 2 years ago

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