Accenture Off Campus Hiring Fresher For Application Tech Support Practitioner-Apply Now!

Job description

As an Application Tech Support Practitioner, you will be responsible for providing service desk voice support and managing service desk operations. Your typical day will involve interfacing with clients, accurately defining and resolving issues, and ensuring world-class system performance.

Requirements

Bachelors Degree
The candidate should have a minimum of 0-2 years of experience in Service Desk Management.
Service Desk Voice Support, Service Desk Management
Strong understanding of service desk operations and client issue resolution
Solid grasp of cloud technology advancements and their impact on service desk management

Responsibilities

Provide service desk voice support, interfacing with clients to accurately define and resolve issues.
Manage service desk operations, ensuring world-class system performance.
Utilize deep product knowledge to interpret and design resolutions for client issues.
Collaborate with cross-functional teams to ensure quality and exceptional communication.
Stay updated with the latest advancements in service desk management and cloud technology.

Compensation

Salary

Up to 10.5 LPA

Company Information

Accenture

https://www.accenture.com/in-en

Accenture is a global professional services company with leading capabilities in digital, cloud and security. Combining unmatched experience and specialized skills across more than 40 industries, we offer Strategy and Consulting, Interactive, Technology, and Operations services — all powered by the world’s largest network of Advanced Technology and Intelligent Operations centers. Our 569,000 people deliver on the promise of technology and human ingenuity every day, serving clients in more than 120 countries. We embrace the power of change to create value and shared success for our clients, people, shareholders, partners, and communities.