American Express
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American Express Off Campus Hiring Fresher For Associate-Apply Now!

American Express

gurugram
Up to 7 LPA
Full Time
On-site
Any Year Batch

About This Role

As a part of the Customer 360 Individual Platform team, you will partner closely with Product Manager(s), Data Science, Data Governance, Platforms and Technology teams to drive the Customer 360 product vision and strategy, supporting modernization of the platform and delivering on priorities across Acquisition, Marketing, Sales & Account Development, Compliance, Credit & Fraud Risk, Banking and Servicing

Requirements

  • Bachelor’s or Master’s degree in Information Technology, Computer Science, Information security, Mathematics, Statistics, or any other relevant qualification
  • 0-2 years Data Management and/or Product Owner in building and launching data capabilities.
  • Strong quantitative skills with an understanding of analyzing large amounts of data and data flows to identify patterns/insights and generate useful recommendations with high value.
  • Strong program management, analytical and critical thinking skills.
  • Ability to think abstractly and deal with ambiguous/under-defined problems.

Responsibilities

  • Partner with product analysts and data scientists to drive identification and enhancement of Customer 360 Individual platform with the target to reduce ORE/CAPs and customer generated incidents related to data and linkages for Individual Entities.
  • Showcase E2E ownership of analytical needs for the product.
  • Monitor performance and quality controls to identify any gaps, find solutions to elevate data quality/performance at product level.
  • Facilitate stakeholder management and collaboration across a wide net of partners including Product, Technology and Governance within and outside Customer 360.
  • Support overall program management efforts including handling project status, managing, and raising risks and issues

About American Express

At American Express, you’ll be recognized for your contributions, leadership, and impact—every colleague has the opportunity to share in the company’s success. Together, we’ll win as a team, striving to uphold our company values and powerful backing promise to provide the world’s best customer experience every day. And we’ll do it with the utmost integrity, and in an environment where everyone is seen, heard and feels like they belong.

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Posted 1 year ago