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Stripe Off Campus Hiring Fresher For Operations Associate Apprenticeship Intern-Applynow!

Stripe

bengaluru

INR 5-6 LPA

Internship

On-site

Any Year Batch

About This Role

Stripe has unique operational problems resulting from both our type of scale and the type of businesses we partner with as a result of “growing the GDP of the Internet.” Stripes leverage understanding of our products, the financial industry and money movement, and our processes to support both internal and external users. Doing so requires us to invest significant resources into building this experience ourselves.

Requirements

You have a user first mindset and are energized by the challenge of solving difficult problems
You have excellent English communication skills, both written and verbally
You excel in analytical thinking, open ended research, and problem solving
You enjoy learning about technical products and processes, you are an organized, self-starter with passion for finding solutions
You have a process-oriented mindset and ability to get things done

Responsibilities

Develop a foundational understanding of our products, services, and features to assist customers effectively
Respond promptly and professionally to customer inquiries via emails, providing accurate information and resources
Diagnose and troubleshoot customer issues under the guidance of senior team members, escalating complex issues to appropriate departments
Follow up with customers to ensure their issues are fully resolved and they are satisfied with the service provided
Maintain accurate and detailed records of customer interactions, issues, and resolutions using internal tools

About Stripe

Stripe is a financial infrastructure platform for businesses. Millions of companies—from the world’s largest enterprises to the most ambitious startups—use Stripe to accept payments, grow their revenue, and accelerate new business opportunities. Our mission is to increase the GDP of the internet, and we have a staggering amount of work ahead.

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Posted 1 year ago

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