Mastercard Off Campus Hiring Fresher For Enterprise Operations Engineer-Applynow!

Globally partnering with our customers to deliver world class technical support for MasterCard infrastructures and applications, enabling growth, diversification, and new business generation. Provide 24x7x365 technical operations support for MasterCard’s global infrastructure; with focus on minimizing impact to Customers and internal users.

• Bachelor’s Degree related to Computer Science with strong orientation towards Network & Mainframes.
• As per Mastercard HR policy – Exp 0-1 year.
• Novice-level ability to perform post-event analysis.
• Demonstrates the ability to function in Network with CCNA trained & basic Mainframe knowledge of tandem technology.
• Follows standard policies and procedures for NOC in relation to issues, escalation, and reporting, if necessary.

•  Perform Alert acknowledgement, converting Alerts to Incidents and work towards closure Execute Incident, Change, and Problem Management processes.
• Experience in collaborating with various vendors via Calls/Mails as to push the Incidents for resolution.
• Networking skills is must.
• Experience in Networking commands to check/share/Route logs to various internal teams and external vendors and to route central site and customer traffic as necessary to minimize downtime and impact to the brand and business respectively.
• Basic knowledge to work in mainframe terminal to support credit and debit related transaction issue.