The Implementation Specialist plays a crucial role in ensuring successful onboarding and implementation of our SaaS solutions for clients. They work closely with the Implementation Manager/Team Lead to execute implementation plans, configure software systems, and provide training and support to clients.

• Fresher with Bachelor's degree in Engineering.
• Excellent communication and interpersonal skills.
• Ability to work independently and as part of a team in a fast-paced environment.
• Attention to detail and strong organisational skills.

• Collaborate with the Implementation Manager/Team Lead to understand client requirements and create implementation plans.
• Configure and customise our SaaS solutions according to client needs.
• Conduct product demonstrations and training sessions for clients.
• Assist clients with data migration and system integration processes.
• Provide ongoing support and troubleshooting during the implementation phase.
• Document implementation processes, best practices, and client interactions.
• Communicate effectively with clients to ensure smooth implementation and address any issues or concerns.
• Collaborate with cross-functional teams such as Sales, Product Development, and Customer Support to deliver exceptional service to clients.