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Mphasis Off Campus Hiring Fresher For Technical Support Engineer

Mphasis

bengaluru,pune

Up to 4 LPA

Full Time

On-site

Any Year Batch

About This Role

Candidates with a 0 - 2 years of Service Desk experience – Those with technical knowledge and troubleshooting skills with excellent English-speaking skills and willing to work in rotational shifts.

Years of experience needed – 0-2 years.

Requirements

Any graduate PRIMARY COMPETENCY : Service Desk PRIMARY SKILL : Technical Troubleshooting L1 PRIMARY SKILL PERCENTAGE : 60 SECONDARY COMPETENCY : Service Desk SECONDARY SKILL : End User Experience Management SECONDARY SKILL PERCENTAGE : 40

Responsibilities

Operating Systems, Desktop, Laptop, MDM, Office 365, Password reset management, MS Office, Printer, COTS Applications, Exchange Server, VPN, VOIP, other end devices and SharePoint.
Active listening and probing skills
Effective business communication skills
Navigate through ticketing tools and knowledge base articles.

About Mphasis

Mphasis is a leading IT solutions provider, offering Applications, Business Process Outsourcing (BPO) and Infrastructure services globally through a combination of technology knowhow, domain and process expertise. The accolades we have been garnering can be attributed to our undeterred focus in delivering quality solutions across verticals that meet the challenging requirements of our esteemed customers.

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Posted 1 year ago

This job is no longer accepting applications

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