Mphasis Off Campus Hiring Fresher For Technical Support Engineer
Mphasis
Closed
Up to 4 LPA
On-site
Any Year
Full Time
Bengaluru
Pune
posted 1 month ago
Job description
Candidates with a 0 - 2 years of Service Desk experience – Those with technical knowledge and troubleshooting skills with excellent English-speaking skills and willing to work in rotational shifts.
- Years of experience needed – 0-2 years.
Requirements
Any graduate PRIMARY COMPETENCY : Service Desk PRIMARY SKILL : Technical Troubleshooting L1 PRIMARY SKILL PERCENTAGE : 60 SECONDARY COMPETENCY : Service Desk SECONDARY SKILL : End User Experience Management SECONDARY SKILL PERCENTAGE : 40
Responsibilities
- Operating Systems, Desktop, Laptop, MDM, Office 365, Password reset management, MS Office, Printer, COTS Applications, Exchange Server, VPN, VOIP, other end devices and SharePoint.
- Active listening and probing skills
- Effective business communication skills
- Navigate through ticketing tools and knowledge base articles.
Compensation
Salary
Up to 4 LPA
Company Information
Mphasis
Mphasis is a leading IT solutions provider, offering Applications, Business Process Outsourcing (BPO) and Infrastructure services globally through a combination of technology knowhow, domain and process expertise. The accolades we have been garnering can be attributed to our undeterred focus in delivering quality solutions across verticals that meet the challenging requirements of our esteemed customers.