Work From Home Cactus for Customer Service Manager

Work from home Cactus Recruitment drive 2024: Work from home Cactus is hiring Associate Customer Service Manager (Chat & Calls) through off campus Placement for Work from home. A student from various disciplines can apply for the Cactus off campus drive 2024. Interested and eligible candidates can read more details below. Details are given below:

• Are tech savvy, comfortable with using various live chat software’s and ability to multitask.
• Have good sales skills.
• Have excellent written communication skills and ability to deliver message in a concise manner.
• Can think on your feet, meet customers at their level, and improvise during a conversation.
• Can work under pressure and meet deadlines, while maintaining a positive attitude

• Provide real time support to customers via our new age chat/calling platform (Genesys) with the goal of converting enquiries.
• Help build customers confidence in Editage brand over competitors and improve conversion rates.
• Add a human factor in customer shopping experience thereby influence repeat rate.
• Influence the revenue of the organization by pitching our services to clients over chat and calls.
• Identify website errors and provide solutions for the same.
• Identify the business trends by keeping a watch on the customer feedback and share it with the key stakeholders.