We are seeking enthusiastic and skilled individuals to join our customer support team at Tech Mahindra Campus, Bahadurpally, Hyderabad. The role involves assisting customers by resolving queries, ensuring a seamless experience, and delivering excellent service in a dynamic, voice-based process.

• Education: Graduate, or Postgraduate.
  Year of Passing : 2024/2023
• Language Proficiency: Excellent communication skills in English (both verbal and written).
• Customer Handling: Ability to manage and resolve diverse customer queries effectively.
• Work Flexibility:
  • Comfortable with 24/7 rotational shifts.
  • 2 rotational weekly offs.
• Transportation: 2-way cab facility provided.
• Salary: ₹3.5 LPA for freshers.

• Provide prompt and efficient support to customers by addressing their issues and resolving queries.
• Maintain professional communication and deliver a superior customer service experience.
• Understand customer problems, analyze situations, and offer effective solutions.
• Handle voice processes with proficiency and empathy.
• Adapt to rotational shifts and maintain a high standard of service delivery.