HSBC Off Campus Hiring for Contact Centre Representative | Hyderabad
HSBC
Apply before May 08, 2026
8 days left
About This Role
HSBC is seeking a highly skilled and motivated Contact Centre Representative to join their team in Hyderabad. The successful candidate will be responsible for providing exceptional customer service, resolving customer inquiries, and promoting HSBC products and services.
The ideal candidate will have excellent communication skills, a strong understanding of customer satisfaction measures, and the ability to work in a fast-paced environment. If you are a team player with a passion for delivering exceptional customer service, we encourage you to apply for this exciting opportunity.
As a Contact Centre Representative at HSBC, you will be part of a dynamic team that is committed to providing world-class customer service. You will have the opportunity to develop your skills and career, and be part of a global organization that is dedicated to making a positive impact on the communities we serve.
Requirements
- At least a high school diploma
- Proficient in the language(s) required
- Open for flexible shifting schedules
- Sound understanding of quality and customer satisfaction measures
- Excellent email writing and verbal communication skills
- Good prioritizing, planning, and organizing skills
Responsibilities
- Answer customer calls in a polite and professional manner, resolving issues on the first contact whenever possible
- Deliver services as promised, meeting customer expectations
- Recommend relevant products and services based on customer needs
- Provide excellent customer service to basic inbound customer calls
- Build customer loyalty through strong knowledge of products and services
- Take ownership of issues, resolve them, and escalate when necessary
About HSBC
HSBC is one of the world’s largest banking and financial services organizations, founded in 1865 to finance trade between Europe and Asia. Headquartered in London, it serves over 40 million customers across 58 countries and territories.
Disclaimer: This job has been aggregated from public sources to help students discover opportunities. We do not represent HSBC. Any solicitation calls or payment requests are not from us.
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