Prodapt
Closed

Prodapt Walk-in Drive for Non Voice Process Executive Role

Prodapt

Chennai
3.5 LPA
Fulltime
Onsite
2025 Batch

About This Role

Prodapt is an IT services company focused on the connectedness industry, providing consulting, digital transformation, and managed services for telecom and technology companies.

The company is seeking a Non Voice Process Executive to handle inbound customer queries via live chat for international clients, resolve customer issues efficiently, and maintain a high level of professionalism and customer satisfaction.

Prodapt has a global presence, employs over 6,000 experts, and is part of the Jhaver Group conglomerate.

Requirements

  • Good written English communication skills
  • Good typing skills required
  • Willingness to work night shifts
  • Graduate degree
  • Freshers or experienced candidates with 0-4 years of experience
  • Ability to follow process guidelines and quality standards
  • Ability to meet performance and productivity targets

Responsibilities

  • Handle inbound customer queries via live chat for international clients
  • Resolve customer issues related to products/services efficiently
  • Maintain a high level of professionalism and customer satisfaction
  • Follow process guidelines and quality standards
  • Document interactions accurately in the system
  • Meet performance and productivity targets

About Prodapt

Prodapt is an IT services company focused on the connectedness industry, providing consulting, digital transformation, and managed services for telecom and technology companies. The company has a global presence and employs over 6,000 experts.

Disclaimer: This job has been aggregated from public sources to help students discover opportunities. We do not represent Prodapt. Any solicitation calls or payment requests are not from us.

Posted 2 weeks ago