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Calix Hiring Customer Success Intern – Bangalore

Calix

bengaluru

Full Time

On-site

Any Year Batch

About This Role

Calix hiring freshers. Graduate in any Discipline candidate can apply for off campus placements with Calix. Interested and eligible candidates are encouraged to apply before the specified deadline. The detailed eligibility criteria, application process, and registration information are provided below.

Requirements

Bachelor’s degree in computer science, electronics, communications, or a related field.
MBA or equivalent degree in business, management, or marketing preferred.
Excellent communication, presentation, and interpersonal skills.
Ability to thrive independently and collaboratively in a dynamic environment.
Strong analytical, problem-solving, and decision-making abilities.

Responsibilities

Assist senior team members in gathering necessary information for customer engagements.
Develop and implement strategies to provide timely and proactive customer support.
Contribute to process improvement by creating and updating content, playbooks, and procedures.
Cultivate processes and relationships to enhance customer retention and loyalty, aiming to boost renewal rates.
Monitor customer health scores, satisfaction levels, and engagement metrics.
Maintain and update data in customer success management software.
Participate in customer-facing engagements.

About Calix

Calix’s cloud and software platforms empower communications service providers (CSPs) of varying sizes to innovate and evolve their operations. By leveraging real-time data and insights from Calix platforms, our CSP customers can streamline their operations and offer compelling experiences to their subscribers. This capability allows CSPs to expand their businesses by enhancing subscriber acquisition, loyalty, and revenue, ultimately increasing their overall value and positive impact on their communities.

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Posted 1 year ago

This job is no longer accepting applications

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