Actively Hiring

dentsu Off Campus Hiring Fresher For Graduate Trainee | Mumbai

dentsu

Gurugram, Mumbai

2.0 - 2.5 LPA

Fulltime

Onsite

2025 Batch

Apply before Apr 08, 2026

13 days left

About This Role

dentsu is a leading global integrated marketing and communications group, founded in Japan in 1901. The company is set to conduct an Off Campus Drive in 2026, offering opportunities for freshers to join as Graduate Trainee.

The selected candidates will be working with a team to monitor and track user comments, feedback, and complaints across social media platforms. They will engage with the audience to maintain brand interaction and build brand awareness.

The ideal candidate should have a bachelor's degree in Marketing, Communications, Media, or a related field, with written communication and customer engagement skills.

Requirements

Bachelor's degree in Marketing, Communications, Media, or a related field
Written communication and customer engagement skills
Social media platforms and digital communities knowledge
Social listening and ORM tools experience
Analytical and reporting skills
Detail and problem-solving mindset
Ability to manage high volumes of customer interactions calmly and professionally

Responsibilities

Monitor and track user comments, feedback, and complaints across social media platforms
Engage with the audience to maintain brand interaction and build brand awareness
Manage negative feedback and customer complaints within the client's defined turnaround time
Build brand awareness and protect brand reputation by shaping online perception
Collect, categorize, analyze, and report audience data to provide insights into brand performance and customer sentiment
Support the team in improving response time and quality benchmarks
Maintain and circulate daily, weekly, and monthly ORM and social care reports to internal stakeholders

About dentsu

dentsu is a leading global integrated marketing and communications group, founded in Japan in 1901. The company operates in over 145 countries with a focus on media, CXM, and creative services.

Disclaimer: This job has been aggregated from public sources to help students discover opportunities. We do not represent dentsu. Any solicitation calls or payment requests are not from us.

Posted 1 day ago

Application Deadline

Apr 08, 2026

13 days left

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