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JIO Freshers Recruitment 2026 Apprentice Engineer | Apply Now

JIO

Mumbai

7 LPA

Fulltime

Onsite

2025 Batch

Last day to apply!

About This Role

JIO is hiring Apprentice Engineers through an off-campus placement drive in Mumbai. As an Apprentice Engineer at JIO, you will be part of a team that ensures first-level proactive and reactive maintenance, handles emergencies, and coordinates with first-level operations to investigate faults and causes.

Key Responsibilities: The selected candidates will be responsible for ensuring the usage of all processes and tools as per agreed SLA, knowledge of technical support activities, and delegating/coordination of tasks efficiently.

About JIO: JIO is not just a telecom network, it is an entire ecosystem that allows Indians to live the digital life to the fullest. This ecosystem consists of powerful broadband networks, useful applications, best-in-class services, and smart devices distributed to every doorstep in India.

Requirements

B.E/B.Tech in Electronics and Communication
Knowledge of Domain Mandatory
Ensure the usage of all processes and tools as per agreed SLA
Knowledge of technical support activities
To delegate/coordinate the tasks efficiently
Strong problem-solving skills
Good communication skills

Responsibilities

To ensure First level proactive and reactive maintenance
Regularly prioritize faults to meet SLA
To handle emergencies and if required coordinate with first level operations and investigate faults/cause related
Dealing with complaints and escalations raised by end-customer Operations/CC center
To handle and analyze Trouble Tickets and recommend timely actions and solutions
Ensure the usage of all processes and tools as per agreed SLA
Knowledge of technical support activities

About JIO

JIO is a leading telecom company in India, offering a range of services including broadband, mobile, and digital services. JIO is committed to providing high-quality services to its customers and is constantly innovating to stay ahead in the market.

Disclaimer: This job has been aggregated from public sources to help students discover opportunities. We do not represent JIO. Any solicitation calls or payment requests are not from us.

Posted 1 week ago

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