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NTT DATA Careers Jobs 2026 | Freshers Hiring for Graduate Trainee Roles

NTT DATA

Bangalore

2.8 - 3 LPA

Fulltime

Onsite

2025 Batch

About This Role

NTT DATA is inviting applications from fresh graduates for the position of Graduate Trainee. As a Managed Services Client Service Desk Administrator, you will support the smooth functioning of the service desk team.

This is primarily an administrative role where you will help manage service requests, coordinate with team members, and maintain proper documentation to ensure quick and efficient issue resolution.

The ideal candidate should be self-motivated, eager to learn, and able to work independently with minimal supervision.

Requirements

Basic understanding of the technology industry or call centre environment
Ability to work independently with minimal supervision
Good judgment when escalating issues
Systematic approach to resolving tickets
Clear and professional communication skills
Attention to detail and focus on customer satisfaction

Responsibilities

Provide administrative support to the Client Service Desk team
Handle entry-level administrative tasks as assigned
Follow proper escalation procedures for critical issues and service requests
Receive, validate, and log client requests accurately
Help categorize and prioritize escalation requests correctly
Maintain proper documentation related to tickets and client information

About NTT DATA

NTT DATA is a leading global IT company.

Disclaimer: This job has been aggregated from public sources to help students discover opportunities. We do not represent NTT DATA. Any solicitation calls or payment requests are not from us.

Posted 1 day ago

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