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WNS is hiring for Associate/Sr. Associate | Graduates can apply

WNS

Bangalore

6 - 9 LPA

Fulltime

Onsite

2025 Batch

About This Role

WNS is a leading global digital-led business transformation and services company, co-creating innovative solutions with over 700 clients across various industries.

The company provides a range of services including customer experience, finance and accounting, human resources, and data-led analytics.

WNS is hiring for Associate/Sr. Associate positions, and graduates can apply for this role.

Requirements

Graduate degree in any discipline
Comfortable with 24*7 work environment, especially night shifts
Ability to work in a rotational shift environment
Good communication skills
Ability to handle customer inquiries and resolve issues promptly
Basic computer knowledge and proficiency in MS Office
Strong problem-solving skills

Responsibilities

Handle inbound and outbound customer calls in a professional manner
Provide accurate information and resolve customer inquiries, complaints, and issues promptly
Assist customers with product or service-related questions, account inquiries
Utilize active listening skills to understand customer needs and ensure their satisfaction
Maintain thorough knowledge of company products, services, policies, and procedures
Document customer interactions and update customer records with accurate information
Escalate complex or unresolved issues to the appropriate department or supervisor

About WNS

WNS is a leading global digital-led business transformation and services company. The company provides a range of services including customer experience, finance and accounting, human resources, and data-led analytics.

Disclaimer: This job has been aggregated from public sources to help students discover opportunities. We do not represent WNS. Any solicitation calls or payment requests are not from us.

Posted 4 days ago

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